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About us

We at Neo Community Services West Midlands pride ourselves on providing bespoke person-centered support and services ranging from simple support to more complex care and support.

All of our team have worked in care, having obtained a wealth of workplace and lived experiences along the way. We all embrace the NEO Community Services mission with compassion and understanding.

Dedicated to improvement, our team strives to reach further and bring vital change to the groups and individuals who need it the most.

Neo Community Services is registered charity, charity number 1181090.

At Neo Community Services, safeguarding is at the heart of everything we do. We are deeply committed to protecting the wellbeing, dignity, and rights of every individual we support. We believe that safeguarding is everyone’s responsibility, and we foster a culture where all staff, volunteers, and partners actively contribute to creating a safe and supportive environment.

We have robust and comprehensive safeguarding systems in place, supported by intensive and ongoing training for all team members. This ensures our staff are fully equipped to recognise, respond to, and report any concerns effectively and confidently.

All staff undergo enhanced DBS (Disclosure and Barring Service) checks as part of our rigorous recruitment process. We take great care to ensure that every individual we employ is not only qualified, but also suitable, trustworthy, and aligned with our values when supporting vulnerable people.

Through strong leadership, continuous training, and a shared commitment to accountability, we strive to maintain the highest standards of safeguarding across all our services.

Our Vision +

Neo Community Services are driven to provide a high standard of home assistance that will enable the people we support to live safely and comfortably in their own home environment, whilst maintaining their dignity, pride, and privacy.

We evoke the personalization agenda through our policies and procedures. Our goal is to help the people we support achieve the best possible quality of life whilst maintaining independence during our care.

Our Mission +

Our mission at Neo Community Services West Midlands is to provide the highest quality of care and support in line with the CQC fundamental standards and guidelines. Offering tailored person-centered support to all our people we support and individuals who wish to access our wide range of services.

No person is the same, therefore why should their care needs and support be the same? We tailor our services to you and ensure that your best interest is always at the heart of each decision you take.

HOW CAN YOU SUPPORT US?

Neo Community Services are proud to work with a number of individuals or businesses across the West Midlands that can help in a variety of ways including:

– Financial Donations –
– Food Donations –
– Furniture Donations –

“ Every little helps, so if you are an individual or business that can offer support then please contact the team today ”

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